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Posts from the ‘About Us’ Category

Meet The Team – Jerri Parker

It's been a while since we last had a Meet the Team post! Since our last post, we've hired on a few new employees. Meet Jerri!

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Where is She Now?

Many of you may remember our former Social Media Manager, Amy Brace, and may be wondering what she has been up to lately. Well, here she is!

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Meet the Team – Stacy Schilling

Last time in our Meet the Team series we featured Crissy Jamison. This week, we are featuring our fourth and final customer service representative! Meet Stacy Schilling! Stacy is our customer service rep for the Central U.S. and has been with us for over 16 years now. She has a husband named Todd and they currently live near Wausau, WI and they both love the outdoors. Stacy also loves her nephews Kadin,10 years old, as well as Ashton & Hunter who are twins that just turned 2 years old.

Q: Where are you originally from?
A: Minneapolis, MN

Q: Did you go to college? If so, where?
A: North Hennepin Community College

Q: How did you start working at ID Line?
A: Saw an ad in the paper, came in and filled out an application

Q: What’s your favorite part about what you do?
A: Talking to customers

Q: What’s your least favorite part?
A: Making a mistake

Q: Do you have any hobbies?
A: Fishing, Hunting, Snowmobiling, Motorcyling

Q: If you could go anywhere in the world, where would you go? Why?
A: Iceland, it’s so beautiful

Q: What’s your favorite color?
A: Greenharley

Q: If you could give distributors any tips/insight/constructive criticism, what would you give them for working with suppliers?
A: Please be as specific as you can about what you are ordering.

You can find Stacy on LinkedIn here
If you have any questions about products or samples, please contact: info@idline.com

Meet the Team – Crissy Jamison

Last time on our Meet The Team series we featured our customer service rep Alicia. This week, we’re featuring Crissy Jamison! Crissy is one of our screen printers here at ID Line. She has a daughter and a son who are 25 and 16 years old. Her daughter has one son who is in the first grade. Crissy’s daughter works at Specialty Manufacturing Company and is now in medical school to be a Certified Medical Assistant, while her son is a junior at Wayzata High School.

Q: Where are you from?
A: Bahia Mississippi

Q: How long have you been working at ID Line?
A: 10 years

Q: How did you start working here?
A: Newspaper ad

Q: What’s your favorite color?
A: Red

Q: Do you have any hobbies?
A: Watching football, basketball, and some baseball. I like to play pool, darts, and tennis. I also love to listen to my music while putting together my puzzles.

Q: If you could go anywhere in the world, where would you go? Why?
A: Jamaica. I would like to go to Dunn’s River Falls. Visit beaches (the water there looks clear & pretty). And most of all, Jerk Chicken!

Green Girls Robotics Team Tours ID Line

The Green Girls Robotics Team recently came to tour our facility and see what we're all about! (8 Photos)

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Meet the Team – Alicia Larson

Last time in our Meet the Team series we featured Cheri Brennhofer. This week we have Alicia Larson! Alicia is our customer service rep for the Western U.S. and has been with us for 13 years now. She started as an engraver with her mother Sandy, then moved into customer service. Alicia is our newest customer service rep, having only been in this position for about 8 years!

Q: Where are you originally from?
A: New Hope, Minnesota

Q: Did you go to college? If so, where?
A: Hennepin Community and Hennepin Tech.

Q: How did you start working at ID Line?
A: Actually, my mom was working here and then I joined her in the engraving department .

Q: What’s your favorite part about what you do?
A: Helping distributors find the right product and hearing that it was a big hit with their customers.

Q: What’s your least favorite part?
A: Finding out that something went wrong with an order.

Q: Do you have any hobbies?
A: Golfing, camping, watching movies, trivia, game night, craft beer tasting

Q: If you could go anywhere in the world, where would you go? Why?
A: Mexico (or anywhere warm) for the month of February to hold me over until spring returns to Minnesota. Really, it would be Greece, I’ve always wanted to see the Parthenon and have always enjoyed Greek mythology.

Q: What’s your favorite color?
A: Fairway green or sky blue (see first hobby)

Q: If you could give distributors any tips/insight/constructive criticism, what would you give them for working with suppliers?
A: Please try to have a PO # or some other type of reference # when asking for assistance regarding an order via email or over the phone to help speed things along. We may email or speak with you often and know exactly who you are, but until we drink that first pot of coffee we may not always remember your “last badge order” and appreciate any help we can get. Another thing would be when seeking a new item, try to have as much information from your customer as possible, it will help narrow down the numerous choices and find the best fit for them.

You can find Alicia on LinkedIn here.
If you have any questions about products or samples, please contact: info@idline.com

Meet the Team – Cheri Brennhofer

Cheri Brennhofer is one of our screen makers/printers and is also one of our digital printers. She’s been married for 25 years in February, and has three dogs named May, Jessie, and Wezzie. Wezzie is a hairless dog, while the other two are Springers. Cheri and her husband have 9 acres of land in Andover and are even able to hunt in their back yard!

Q: Where are you from?
A: Born in Cambridge, MN. We moved a lot as kids so I grew up in N.E. Minneapolis, Anoka, Elk River, and Isanti. I lived in St. Paul on the east side for 10 years and now in Andover for 16 years

Q: How long have you been working at ID Line?
A: 15 years

Q: How did you start working here?
A: Jody got a job here and Joe K. asked about me and he talked me into working here. I’m glad I did, this is a great place to work!

Q: What’s your favorite color?
A: Black or white.

Q: Do you have any hobbies?
A: My dogs and camping. We have a 5th wheel and go almost every weekend. This year, anyways.

Q: If you could go anywhere in the world, where would you go? Why?
A: I don’t know I have never thought about it. Maybe the Bahamas and go through the Bermuda Triangle. It might be a bit scary and the Bahamas look nice.

Meet the Team – Angela Stevens

Last time in our Meet the Team series we featured Andrea Volker. This week we have her sister Angela Stevens! Angela is our customer service rep for the Southeastern U.S. and has been with us for 15 years this September. Angela and her husband, Mike, have two kids named Jake and Jessica who are 22 and 19. Jake has worked at ID Line for the past three years now in production, and Jessica is a full time student. They have three dogs named Buddy, Sandy, and Chewy.

Q: Where are you originally from?
A: My mother’s womb I think, but I was born in La Paz, Bolivia – military brat 😉

Q: Did you go to college? If so, where?
A: Yes, Anoka & Hennepin Community College

Q: How did you start working at ID Line?
A: Referred by my sister Andrea

Q: What’s your favorite part about what you do?
A: When I hear back from a customer that the items were received well and everyone is happy.

Q: What’s your least favorite part?
A: Making errors

Q: Do you have any hobbies?
A: When there is time I like four wheeling, fishing and most outdoor activities as long as there is no running!

Q: If you could go anywhere in the world, where would you go? Why?
A: Europe. Several countries there I want to visit.

Q: What’s your favorite color?
A: Depends on the day. Today I like green.

Q: If you could give distributors any tips/insight/constructive criticism, what would you give them for working with suppliers?
A: Sending plenty of details with quote requests. Another one is knowing the budget. This can save a lot of back and forth if we know the budget ahead of time.

You can find Angela on LinkedIn here
If you have any questions about products or samples, please contact: info@idline.com

Meet the Team – Andrea Volker

Andrea Volker is our customer service rep for the Northeastern U.S. and has been with us for nearly 17 years now. She has a husband named Eric and two kids, Brandon and Dylan who are 13 and 10. Her mother is from Bolivia, which has contributed to her fluency in Spanish. She also helped extensively with our remodel of our Badge Release website: www.badgerelease.com.

Q: Where are you originally from?
A: MN, born & raised.

Q: Did you go to college?
A: Yes, Hennepin Technical College, degree in Network Administration.

Q: How did you start working at ID Line?
A: I started through a temp service as receptionist. Two weeks later, moved to Customer Service.

Q: What’s your favorite part about what you do?
A: Helping a customer out of a jam.

Q: What’s your least favorite part?
A: The feeling you get when you realize you’ve dropped the ball.

Q: Do you have any hobbies?
A: Cooking & Reading

Q: If you could go anywhere in the world, where would you go? Why?
A: Italy. It’s part of my heritage; let’s not forget the breathtaking scenery, food and wine.

Q: What’s your favorite color?
A: Today my favorite color is teal.

Q: If you could give distributors any tips/insight/constructive criticism, what would you give them for working with suppliers?
A: My advice would be to check with your supplier before quoting your customer if you are unfamiliar with a product or working with a new vendor. Not only can we assure you have the right product selected and priced, we can also offer alternative solutions.

You can find Andrea on LinkedIn here
If you have any questions about products or samples, please contact: info@idline.com

Passing the Social Media Torch

Today I am officially passing my social media torch to my fellow co-worker Colin. But, not a real torch because, you know, that could be dangerous. I have been doing blog posts, and making sure we have those ever-so coveted Klout points. Not sure what Klout is? That’s ok, in the social media world it’s a thing. Trust me.

Keeping ID Line in front of all our wonderful customers and then of course their customers is very important to us. We make amazing products, and we want to make sure everyone in the Promotional Products industry is aware.

So! From this day forward I will be venturing into my own entrepreneurial adventure called Amy’s Cupcake Shoppe, and also school full time at Le Cordon Bleu for Baking & Patisserie. Colin, who also happens to be Eric’s son, and if you’ve seen us at trade shows, you have probably seen him too, will be taking over our social media accounts.

So make sure to follow our blog, and all the social media outlets. And be gentle to Colin, he might be a little new at the social media thing, but I’m confident he’s going to find you all some great content.

Twitter, Facebook, Pinterest: @idline

Instagram: @idline_halls

YouTube: IDLineTV


I’m not really nervous…. Just looks like it! Thanks so much to you all for all the fun interactions and wonderfulness you have thrown my way. Happy hump day and enjoy the rest of your week. Make sure to say hello to Colin, and always follow along for up to date information about ID Line.